BOX Drive’s file size in pc

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  • michs stdf

    The cloud icon indicates your files LHIProviderPortal are synced, but they may not be fully uploaded yet. Review Box Drive settings, ensure "Local caching" is enabled, and monitor upload activity. If the issue persists, contact Box Support for assistance.

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  • TT

    Thank you very much for your prompt reply on this.
    Will do your advice accordingly.
    Best, TT

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  • Ann

    Hi TT,

    Welcome to the Box Community.

    This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates. 

    Thank you for posting!

    Best,
    Ann

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