Box Status

Transfer of Ownership

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ROBERT L WHITTLEY III CPA

Box produces a message that says the new user needs to create space in order to become the owner. How do we do this? "Create space" There is no guidance on any of the support forums you sent and you don't believe in live support so we humbly request you share some guidance here, in this magical X-esque environment.

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  • Ann

    Hi Robert,

    Welcome to the Box Community.

    This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates. 

    Thank you for posting!

    Best,
    Ann

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