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Set up a new user and he's not getting the verification email

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Aaron Jacobs

The responses linked to seem to just say that Box is opening a case and will respond directly.  Is this really how I get technical support?

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  • dafter sa
    • Modifié

    Yes, opening a case with Box is the standard way to get technical support. They will respond directly to your issue through the support ticket system.

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  • Rona

    Hi Aaron,

    Welcome to Box Community! 

    It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

    Thanks for posting!

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