Help with Adding New Users

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Mark McAdams

• 27 janvier 2025 15:29

My system will not allow me to use my 3 User spots (only one) because it says that my outside  "collaborators" are considered users.   Is anyone else having this problem.   What is the solution?   I have tried to reach support, but there is no direct number to call.

 

Mark

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  Rona

  • 27 janvier 2025 19:37

  Hi Mark,

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

  Thanks for posting!

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