Box Status

I can't log in to BOX because I don't have verification code

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Thuy Nguyen Phuong

I am unable to log in to my BOX account. While there are no issues with my username or password, I cannot proceed without the verification code. Could you please assist me in recovering access to my account?

Thank you for your help.

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  • Rona

    Hi Thuy, 

    Welcome to Box Community and glad to assist! 

    You can contact us through your impacted email account and create a ticket for Box Support.

    We'd love to further assist! 

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