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Watermarking blurs PDF, how to fix? Fine without watermarking.

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Kew Kelly-Yuoh

Hello, when I enable watermarking on a PDF file then view through a share link, all the text is blurry/pixelized/low resolution.

The exact same file without watermarking enabled, when viewed through a share link is near original resolution and looks fine.

Does anyone know how to prevent low resolution issue with watermarking?

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  • Rona

    Hi there,

    Welcome to Box Community! 

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

    Thanks for posting!

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  • David

    Hi,

    Could you post what the solution was from support? Dealing with some watermarking issues on our end now. Found a setting that seems to have fixed the resolution/blurry issue, but now the PDF files are locked from people being able to use markup tools. 

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