3 Month trial offered, but was only given 2 weeks

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Courtney Adams

• 4 février 2025 21:37

I was offered a 3 month trial via email, but then when I signed up the trial is only for 2 weeks. I need this corrected. Here is a screenshot of the offer.

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  Rona

  • 6 février 2025 19:56

  Hi Courtney, 

  Welcome to Box Community and glad to assist! 

  You need to reach out to our Billing team regarding your trial. To do so, you can email them through billing@box.com.

  Thanks for posting! 

   

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