Les guides produit sont disponibles dans la bêta du nouveau docs.box.com, repensé et assisté par l’IA. Découvrez tous les détails sur les changements.

Box Status

Being asked for 2FA but have not set up in account

Répondu
S’abonner
New post
Justin Elvins

My colleague is being asked for 2FA code from Authenticator app, but no authenticator account was set up for this Box account. We have a business subscription, so we have not set it up in the account as not available unless enterprise level.  Can support please help reset and provide the next steps to access the account?

0

Commentaires

1 commentaire

Date Votes
  • Rona
    Hi Justin, 

    Welcome to Box Community! 

    It indicates that you have already collaborated with one of our team members. Please let us know if you need help from the forum. 

    We'd love to further assist! 

    0
    Actions pour les commentaires Permalien

Vous devez vous connecter pour laisser un commentaire.