Issue with Error Message that states can't reach this page

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Dawn Kevern

• 12 février 2025 19:43

When my users are trying to login to Sparrow.Box.com, they are receiving a message that states "It looks like the webpage at https://sparrow.account.box.com/login might be having issues, or it may have moved permanently to a new web address.  They aren't able to access it.  What does this mean?

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  Rona

  • 12 février 2025 21:22

  Hi Dawn, 

  Welcome to Box Community! 

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

  Thanks for posting!

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