2 factor authentication reset

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Orsolya Imreh

• 12 février 2025 21:00

Hi,

I have a box account with [personal information–redacted] but I changed my phone so I can't log in to my account. Can you please reset my 2FA?

Thanks,

Orsolya

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• 

  Ann

  • 13 février 2025 19:37

  Hi Orsolya,

  Welcome to Box Community.

  I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email.

  Thanks for posting! 

  Best,
  Ann

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