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Excel document crashed, nothing saved for the past 24 hours

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Johnson, Derek

I was working on an excel document most of yesterday afternoon, and most of today. Randomly it just closed out of nowhere and when I went to open it back up, it showed that it had not been saved since I opened it up yesterday. I've tried recovering it through the file-open and repair, and nothing is popping up. I just lost 24 hours of work on this document.

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  • Ann

    Hi Derek,

    Welcome to Box Community.

    I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email.

    Thanks for posting! 

    Best,
    Ann

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