Box Status

Account verification issue during upgrade

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Box User
I there. I'm on a free individual plan at the moment, but want to upgrade it to Business, but when I fill up the checkout and press Submit, it says need further verification, and I shall submit a ticket here. So, here I am.
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  • Rona

    Hi there,

    Welcome to Box Community and glad to assist!

    For us to help with your Box upgrade, kindly contact our Sales team via box.com/pricing.

    Thanks for posting! 

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