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two-step verification code

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Box User

When I try to log in, I'm asked for a two-step verification code, but I don't remember setting it up, and the code doesn't arrive on any of my devices. Please let me know how to fix this.

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  • Rona

    Hi there, 

    Welcome to Box Community! 

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

    Thanks for posting!

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