Box Status

Insufficient Permissions

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Kirk Younkers

Good afternoon!

I have two users in our environment that are receiving "Insufficient Permissions: You have insufficient permissions to open.....". I confirmed on the Admin side that they do have permissions and they are able to access and open in Box.com the same files in question. It looks like it's just Box Drive in File Explorer that triggers this.

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  • Rona

    Hi Kirk, 

    Welcome to Box Community! 

    It indicates that you have already collaborated with one of our team members. Please let us know if you need help from the forum. 

    We'd love to further assist! 

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