Cant download files

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Mike Meredith

• 19 février 2025 19:54

Box acting very slow and cannot download files. DL button disappears when I select more than 1 item. When I try to DL the folder, I get a zip file that is empty.

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  Rona

  • 21 février 2025 20:57

  Hi Mike,

  Welcome to Box Community!

  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

  Thanks for posting!

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