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insufficient permissions

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Li Wan

This error message keeps coming up when I try to open the file in the local box drive in my computer:

You have insufficient permissions to open ......

 

However, I could open and download files in the box webisite.

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  • Rona

    Hi Li Wan, 

    Welcome to Box Community and glad to assist! 

    It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal helpdesk team.

    Thanks for posting! 

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