Cannot transfer admin to co-admin

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Dylan Hardy

• 20 février 2025 21:32

I need to be removed from the account. There is already a verified co-admin. I cannot transfer admin rights to him. I get this message: "You do not have permission to confirm this administrator transfer. You may not confirm the administrator transfer. Please log out and try again after logging in as the administrator."

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  Rona

  • 21 février 2025 22:03

  Hi Dylan,

  Welcome to Box Community! 

  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

  Thanks for posting!

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