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Storage is saying it's full but it's not.

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Jason Knight

Hello, I work for local IT and I am assisting a user who has a company issued Box account. Whenever he tries to upload, he's getting a message that his storage is full but it's not. He has one or two smaller files and that's it. I saw answers in the past that this was able to be resolved with assistance from Box Support. Any assistance here would be greatly appreciated. 

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  • Rona

    Hi Jason, 

    Welcome to Box Community!

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

    Thanks for posting!

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