Box Status

Link permissions are not working

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Steven Gradidge

Hi there,

I have configured a link so that someone who uses it can download, upload, view.

However, when testing the link on other, non-logged in devices it gives no option to be able to upload - I am trying through both desktop browser and mobile (iOS and Android).

I am currently on the trial, if this makes a difference.

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  • Rona

    Hi Steven, 

    Welcome to Box Community!

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

    Thanks for posting!

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  • Steven Gradidge

    Please, help. It’s been over two days

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