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Error: "403: your client does not have permission to get URL"

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Yasin Wizani Weizani

Hi,

One of my clients is trying to access a Box folder as a collaborator, and she received an error message saying the following: 403: Your client does not have permission to get the URL.

Here's a screenshot. She already tried using a different browser and deleting cookies, but nothing worked. What other alternatives could she make so she can access it?

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  • Rona

    Hi Yasin,

    Welcome to Box Community!

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

    Thanks for posting!

    -1
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