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BoxDrive will not work with sign up with google account

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Terry Yan

I signed up for the Box account using the Sign Up with Google feature. However, when I installed the box on a Windows 11 laptop, it would not log in. Please help!

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  • Rona

    Hi Terry, 

    Welcome to Box Community and glad to assist! 

    Do you have a screenshot of this error? If so, please attach it in the forum. 

    We'd love to further assist! 

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