Box Status

Login error

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haraikawa

Dear Support team,

The following two users from our China office cannot log in to the BOX server through the BOX website using Microsoft Edge.

Users:

　[personal information–redacted]

　[personal information–redacted]

How to access without login error?

Login error message is uploaded in this post.

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  • Ann

    Hi Haraikawa,

    Welcome to Box Community.

    I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email.

    Thanks for posting! 

    Best,
    Ann

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