Missing a seat

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Mike Maddox

• 14 mars 2025 00:20

It shows I have 3 seats but lists only 2 email addresses on the managed users page. Please fix!!

 

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  Rona

  • 18 mars 2025 21:38

  Hi Mike, 

  Welcome to Box Community and glad to assist! 

  For assistance regarding your seats/licenses, please contact our Billing team via billing@box.com or open a ticket by using this link. 

  Thanks for posting! 

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  Mike Maddox

  • 18 mars 2025 22:08

  I see that it actually takes a seat when I shared out a folder. That was very surprising and it's not obvious as it's only shown in the seat count. Why can't we share files without taking. a seat?

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