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Deactivated user, unable to share a folder

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Dave Hege

Hello, I attempted to share a folder with an individual, and the response was the person's account is deactivated.  How can we proceed to get it activated?

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  • Rona

    Hi Dave, 

    Welcome to Box Community!

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

    Thanks for posting!

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