Box Status

Can't Upload Folders to BOX

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Kasey Chiu

Hi, I can't upload the folders from my laptop to Box. I had to create a folder on the Box browser and manually move the sub-folders to BOX  individually. I've already restarted my computer, but it's still the same. What can I do? Thanks! 

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  • Rona

    Hi Kasey, 

    Welcome to Box Community!

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

    Thanks for posting!

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