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Question about upgrading and downgrading subscription plan

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Anders Olsson

Hello,

We are currently using Box with a monthly billing cycle and are considering trying a higher-tier plan to evaluate if it meets our needs.

We would like to know if it is possible to upgrade to a higher plan, and if it turns out not to be suitable, to downgrade again to our current plan—without being locked into a longer commitment or risking data loss.

Thank you in advance for your assistance!

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  • Rona

    Hi Anders, 

    Welcome to Box Community and glad to assist! 

    If you're considering to upgrade your subscription, please reach out to our Sales team via box.com/pricing. 

    Thanks for posting! 

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