Cannot Open Box Drive

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Kim Grzegorek

• 31 mars 2025 13:56

Hello Support,

I am having issues opening Box Drive on my Windows 11 Computer. 

I am getting an error saying that there are Files open that are preventing Box from Starting.

I have uninstalled and reinstalled Box, and restarted my machine multiple times. 

Please Advise on next troubleshooting steps. 

Thanks

 

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• 

  Rona

  • 1 avril 2025 20:13

  Hi Kim, 

  Welcome to Box Community! 

  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch. 

  Thanks for posting!

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