Box Status

Account storage limit reached

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Madeleine Teixeira

Hello,

I have a brand new Box account, it's empty and I have a 50 GB limit, but when someone tries to upload documents in my folder, it says that the limit is reached... can you help please?

Thank you,

 

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  • Rona

    Hi Madeleine, 

    Welcome to Box Community!

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

    Thanks for posting!

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