Box Status

Insufficient Permissions only on Box Drive

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Joe DeBose

Good afternoon!

I keep receiving "Insufficient Permissions: You have insufficient permissions to open.....". I confirmed on the Admin side that I have permissions, and they are able to access and open in Box.com the same files in question. It looks like it's just Box Drive in File Explorer that triggers this. Thanks.

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  • Rona

    Hi Joe,

    Welcome to Box Community!

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

    Thanks for posting!

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