Box Status

BOX Login Issue

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norihiko ishii

Dear Team,

A member of our company, <personal information-redacted> is unable to log in to BOX.

When attempting to log in, the following message appears: "No credentials."

Could you please confirm the status of his account?

Thank you for your assistance.

Sincerely,

 

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  • Rona
    • Modifié

    Hi Norihiko, 

    Welcome to Box Community and glad to assist!

    Upon checking, the email address you've indicated does not have a Box account. Please sign up with Box instead.

    To sign up you can  visit this article. 

    Thanks for posting! 

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