Box Status

Admin Transfer

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Will Ogburn

I'm currently unable to transfer admin responsibilities from a terminated admin to myself. We have access to the terminated employee's e-mail. when we attempt to change the admin roles, we receive a confirmation e-mail, but then get the follwing response when we click on the approve button in the confirmation e-mail: YOu do not have permission to confirm this administrator transfer, please log out and try again after logging in as the administrator,

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  • Rona

    Hi Will, 

    Welcome to Box Community! 

    It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch. 

    Thanks for posting!

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