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Box account not working

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David Burke

I have a free Box account, to allow sharing from clients. I've not used this account for a couple of years, but I need to access some documents from a client's Box account. However, when I try to log in to my account: <personal information-redacted> it comes up with an error and although I appear to be logged in, there is no functionalilty or access to the accounts settings tab. Otherwise, I'd just delete the profile and start again.

Are you able to help?

Cheers

Dave

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  • Rona

    Hi Dave, 

    Welcome to Box Community!

    To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.

    Thanks for posting!

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