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Mercedes Benz - HansungMotor

• 9 juillet 2021 10:41

Hi

I didn't know that the payment was automatically made. 

I thought it would be automatically canceled after the free trial if I didn't extend it, but I'm confused because the payment was made.

I don't use this account now and I won't use it in the future. 

I want a refund and please let me know if you need action accordingly.

 

Thank you

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• 

  France

  • 9 juillet 2021 19:11

  Hi there, 

  Welcome to the Box Community!

   

  This will require our Cancellations team to work with you to resolve and from the looks of it, you already have a ticket opened with them.

   

  Please continue working with the team about this issue and check your email for further updates.

   

  Best,

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  Administrator

  • 1 juin 2022 23:24

  Report them here ReportFraud.ftc.gov I did. It must be as easy to cancel as it is to sign up per the FTC. It's amazing the cancel link works really well after you renew but not before. It was a dead end. I have videos of us trying. 

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