Box Status

how to remove external user [personal information--redacted]

S’abonner
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tribs

I see this user in my external user list but don't get an option to edit/remove this user.

this looks like something internal setup by BOX as I never added this user. It also shows up in both my box account..

is my account hacked?.

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2 commentaires

Date Votes
  • France

    Hi there, 

    Welcome to the Box Community!
     
    This might require some account specific information to resolve, so I've submitted a case to Box Support on your behalf.
     
    You should be receiving an email confirmation shortly.
     
    Please come back and let us know how things go with support!
     
    Best,
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  • Donna Hale

    I am having this problem. 2 Managed Users have also appeared in the External Users list bringing our seat count over the paid number of seats of 3.  How do I delete these two users from External Users--it will not allow me to do so.  

     

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