Password Reset Failed

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Laura Kozel

• 4 août 2021 13:15

I'm not getting my reset link by email, and it is not in my spam folder.  Need reset ASAP.

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  France

  • 4 août 2021 19:23

  Hi Laura, 

  Welcome to the Box Community!

   

  This would be something our Box Support team would like to investigate with you and may require specific account information. 

   

  I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details.

   

  Thanks for your patience!

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