Lost Files

S’abonner

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葛和　聡

• 6 août 2021 03:57

when I moved the collaborating folders to another folder (from the upper folder), some under folders and some files are not displayed.

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  France

  • 6 août 2021 20:06

  Hi there, 

  Welcome to the Box Community!

   

  This would be something our Box Support team would like to investigate with you and may require specific account information. 

   

  I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details.

   

  Thanks for your patience!

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