How do we remove seats from our current account

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Tyler Meno

• 9 septembre 2021 20:39

Hi,

We currently have 7 seats for our box account, how to we remove a few seats to only have 3?

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  France

  • 9 septembre 2021 22:23

  Hi Tyler, 

  Welcome to the Box Community!

   

  This might require for you to work directly with our Billing team so I went ahead and created a ticket for you for an associate to help with your request.

   

  Kindly check your email for details and updates.

   

  Best,

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  Adam Carr

  • 13 septembre 2021 04:03

  Hi France, 

  I need to do the same for my account too. Please create a ticket, thank you.
  
  Adam

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  France

  • 14 septembre 2021 17:23

  Hi Adam, 

  Upon checking, it looks like you already have a ticket opened for this request with our Cancellations team and they have updated your ticket today.

  Kindly check your email for this updates and should you have questions related to this, please continue working with our cancellations associate.

  Best,

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