Unable to find Johnson & Johnson Folder in Box
Hi Team,
The folder named as Johnson & Johnson is unavailable in the BOX.
Kindly investigate and let me know the procedure to raise a ticket.
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Hi Sarfraz,
Welcome to the Box Community!
If a collaborative folder that you do not own is missing from your Box account, it is most likely that the owner of the collaborative folder has removed you as a collaborator on the collaborative folder. You will have to contact the folder owner of the collaborative folder to have them re-invite you to that folder again.
If this is not the case, and you would like to further investigate, please go ahead and submit a ticket to Product Support team via this page, someone will reach out to you to gather information and look into the issue.
Best,
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