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data is not reflecting from previous ocean.ibm id

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Ketaki Mundada

i had personal as well as work data on box with ocean login ID, i was told it will auto sync kyndryl ID but complete data is not reflecting please help in recovering data

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  • France

    Hi Ketaki,

    Welcome to the Box Community!

    I recommend reaching out to your internal helpdesk or IT department about the migration of your Data from your previous account to your Kyndryl one so they can check and take actions.

    Thanks for your post and let us know how else we can help!

    Best,

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