Box Status

Overcharged $595!

S’abonner
New post
Kim Romano

Jan. 26th: I was supposed to get a box.com for free since I signed up with bookkeeping services Complete Controller...but was instead billed $595 for 3 business licenses! Please contact me ASAP to get this amount refunded back. Thank you. 

0

Commentaires

3 commentaires

Date Votes
  • Commentaire officiel
    France
    • Modifié

    Hi Kim, 

    Welcome to the Box Community!

    This would be something Box Billing can look into. Please go ahead and send an email to and one of our support agents will reach out to you to investigate on this.

    Thanks for reaching out and please let me know if you have any questions.

    Actions pour les commentaires Permalien
  • Karen

    Same thing just happened to me. I don't have even one business license, let alone three.

    0
    Actions pour les commentaires Permalien
  • Kim Romano

    Karen, my request was denied TWICE before I got emotional in an email. I’m happy to tell you that I DID then get a refund-19 days after the fact, but I got it! Good luck.

    0
    Actions pour les commentaires Permalien

Cette publication n’accepte pas de commentaire.