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Delete account that hasn't had email verification

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Hannah de Regt

I created an account (and input CC details) with an email address that doesn't have a spam box and cannot receive the confirmation email.  Is it possible to get that account deleted?

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  • Commentaire officiel
    France

    Hi Hannah, 

    Welcome to the Box Community!

    Please take a look at this article on how to Cancel Your Box Account

    If you are unable to cancel the account or did not receive a confirmation email, please send an email to cancel@box.com.

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