Box Status

How can I submit a case to resolve issue

S’abonner
New post
KTANAKA

My colleague is facing an issue that he can't use 2FA because he changed his mobile phone (changed phone number). Forum suggested it needs to submit case in BOX Support. I want to know how to submit case in BOX Support.

0

Commentaires

1 commentaire

Date Votes
  • AJ

    Hi there,

    Welcome to the Box Community! 

    I suggest that your colleague sign in to Support.box.com > Support > Contact Support in order to submit a case.

    If the issue is 2FA then needs to choose "Login" in the drop-down.

    Best,

    0
    Actions pour les commentaires Permalien

Vous devez vous connecter pour laisser un commentaire.