Access to files?

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R. Daniel Shaw

• 8 février 2022 20:51

I received an email with a link to files. When I enter Box with my password, I'm told I don't have access to the very things I was expected to look at. Can you please help me?

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• Commentaire officiel

  

  Aira

  • 9 février 2022 23:41

  Hi there, 

  Welcome to the Box Community! 

  If you don't have access to the file shared to you, I do suggest to directly contact the owner of the folder. You may request to them to re-share the files to you. 

  Best, 

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