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Haruka Taniguchi (GMD)

• 14 février 2022 07:46

Sorry, there's been a problem with the contents of this note.

Please contact Box Customer Success. 

 

How can I ask for customer success? 

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  AJ

  • 14 février 2022 19:55

  Hi Haruka,

  Welcome to the Box Community! 

   I understand your issue regarding with Box Notes.

  Have you tried accessing the affected file note using other computer or device?
  
  Have you tried switching to another browser to access the file note?

  Best,

   

   

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  Haruka Taniguchi (GMD)

  • 15 février 2022 00:12

  Thank you for the advice. 

  I tried with 2 different device, different browser but it still does not open the notes. 

  Do you have any other solution? 

  Thanks,

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