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Issues with Ambra

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Amy Pesta

We are required to us Ambra to upload DICOM files to a provider.  We followed the steps for integration and we can view files using Ambra, but when we try to upload a DICOM file, Ambra is not an option under integrations.  Can you tell me why this is happening and how I can fix it?

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  • AJ

    Hi Amy,

    Welcome to the Box Community! 

    In order to view Dicom files on Box you will have need to have purchased a package that includes the Dicom Viewer as detailed here. 

    Also, Dicom is a feature that a Box Enterprise can add to be available to their users. Prior getting this, your account needs to be a managed user or an admin in a Box Enterprise then you'll have to reach out to your CSM or a sales associate from Box to add this feature to your Box.

    Best,

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