Box Status

Login Blocked

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Hamoon Babazadeh

I send an invitation Invite to access a folder in my Box. but after creating an account and trying to log in he faced the below message:

Login Blocked. Please contact your administrator  or support for more information

Does anyone have a suggestion regarding this issue?

Thank you.

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  • AJ

    Hi Hamoon,

    Welcome to the Box Community! 

    Please have the user try logging in using this link with his Box credentials. https://app.box.com/login

    To reset the password for your Box account, follow this process: Visit https://app.box.com/reset and enter the email address associated with your Box account.

    Please have the user try logging in incognito or using a different browser. If issues still persists, please have the user create a case through this support request: https://support.box.com/hc/en-us/requests/new

    Best,

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