Box Status

2-Step Verification

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Box User
I canceled my phone number without changing without updating my 2-Step Verification. I don't have any way of receiving the confirmation code. How do I go about opening ticket?
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  • Aira

    Hi there, 

    Welcome to the Box Community! 

    This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates. 

    Thanks!

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  • Chloe Challita

    Hello Aira!

    I have the exact same issue and I am not finding where I can change my phone number on Box, as I am able to access it without SMS code from the office only

     

    Can you help ?

    Thanks

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