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The files I create wont' sync up to Box and I also cant upload to Box via browser

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Nino De Rivera, Karina

Despite having restarted my computer, quitting all other apps running, logging in and out of Box and trying to upload files to Box via browser, I keep getting error messages such as "Check your network connection and try again.",  "Refresh Failed. Failed to refresh "XXXXXX" Try again later" or "Something went wrong with the upload, please try again".  I'm at my wits end, not sure what else to do. 

 

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  • Aira

    Hi there, 

    Welcome to the Box Community! 

    This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your Inbox for updates. 

    Thanks!

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