New phone number / 2FA

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VA2 XDJ

• 24 mars 2022 19:44

I recently changed number and now unable to access my account.

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  AJ

  • 24 mars 2022 19:55

  HI,

  Welcome to the Box Community! 

   

  I looked up the account and it looks like this has no 2fa associated. If you do have another Box account which has the 2fa enabled. Please contact us back using the email for us to check on.

   

  Best,

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  VA2 XDJ

  • 24 mars 2022 20:28

  orbit303@gmail.com is the associated e-mail.

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