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refund

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孙高炜
Hello, I would like to request a refund for the charges made to my box account. I did not mean to subscribe to box and thought this whole time I was using my free account from my school, when I was actually being charged for an account I have never once used. Box has charged my card and I have not ever once used this account, therefore I will also be needing to terminate my account. Thank you.
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  • AJ

    Hi 孙高炜,

    Welcome to the Box Community! 
     
    I'm sorry to hear about the charges. This will require our Billing Team to work directly with you at billing@box.com or call 0808 189 0504.
     
    Best,
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